Nikolai Ganailyuk, a man with tousled hair, a crazy look, in a white robe and a bright green tie, pours water into one glass, pours white powder into another and asks: “Who wants to try it?” Sitting in front of Ganailyuk, two dozen children aged 12-13, who had previously been closely following his every action, simultaneously raise their hands and shout: “I, I!” Ganailyuk calls one over, invites him to mix the powder with water, count to three and pour the contents on his head. The boy freezes in indecision.
Ganailyuk gets down on one knee: “Then pour it on my head.” The boy obediently mixes, counts, turns the glass over... and nothing comes out of it. "What a trick!" - some girl screams enthusiastically. “It’s not a trick, but a scientific experiment,” Ganailyuk corrects and patiently explains why the powder—a superabsorbent—absorbs moisture so well. In his company "Show" crazy professor Nicolas" Ganailyuk long ago introduced a taboo on the word "trick". After all, what the company does is real science, albeit similar to magic.
With the collapse Soviet Union and funding cuts Russian science, "Horizons of Technology for Children", "In the World of Science" (publication resumed in 2003), "Home Laboratory" and "Quantum" (publications resumed in 2003) ceased publication in electronic format). Circulations of popular science literature fell to 20 million copies in 1991 and to 8 million in 1999. All-Union competitions “Young Physicist” and clubs “Young Chemist” ceased to be held (140 thousand people took part in them in the 1970s), and the set of the same name, which was in the home of seemingly every Soviet schoolchild, lost in competition with LEGO and transformers.
New life has been breathed into science by cable and satellite television, the number of subscribers of which, according to National Cable Networks, increased sevenfold from 2004 to 2011. According to TNS Russia, the top 15 non-terrestrial TV channels include five popular science channels: Discovery Channel (15 million monthly viewers), Animal Planet (14 million viewers), “My Planet” (10 million) and others. But media projects are not the only opportunity to make money from an interest in science.
Mad Science
In 2006, Valery Mityakin, the owner of a small company producing rubber coatings, was leafing through a franchise catalog and suddenly came across an offer from the Canadian company Mad Science. Since 1986, she has been organizing science shows for children, with all sorts of chemical “tricks” that have a completely scientific explanation. Mityakin was inspired and bought a franchise. It cost “tens of thousands of dollars plus royalties,” Mityakin recalls. He recruited a team of managers and began organizing performances in entertainment centers and at children's parties.
Two years later, Mityakin brought the company to breakeven. Today, its turnover is, according to the Federation Council, more than 30 million rubles. in year. In 2008, 24-year-old Nikolai Ganailyuk, a graduate of the Moscow Institute of Physics and Technology, who quit a large consulting company for the sake of his dream of becoming an actor, came to work as the host of the Russian Mad Science show. Ganailyuk came up with the pseudonym Crazy Professor Nicolas and quickly won the recognition of the audience.
The Mad Professor Nicolas Show
In 2009, Ganailyuk demanded a salary increase. Holding a holiday for a client cost an average of 10 thousand rubles, but the host received only a tenth of this money. He was rejected from Crazy Science, Ganailyuk quit and opened own company- "The Crazy Professor Nicolas Show." Ganailyuk refused to buy a franchise from his former employer. For this, Mityakin still harbors a grudge against him (he even refused to be photographed with his competitor for this article). However, Mityakin himself stopped paying for the Canadian Mad Science franchise, renaming his company “Mad Science”.
“I had clients who left with me, they recommended me to friends and further by word of mouth,” says Ganailyuk, artistically waving his hands. “A year later, I realized that I could not cope with orders alone. I had to hire a person, then another one, and another." Now the company employs nine presenters (in white coats, with green ties and bright hairstyles), an accountant, an administrator, three drivers, a storekeeper and a director - Ganailyuk himself. Total 16 people. The revenue of “The Crazy Professor Nicolas Show” for 2011 amounted, according to the Federation Council, to 15 million rubles, that is, two times less than that of “Crazy Science”. True, Ganailyuk promises to catch up with Mityakin in 2013. Prices for an hour-long program for both competitors range from 10-15 thousand rubles.
40 magazines and eight dozen television channels today cover popular science topics. The growth in circulation of educational literature has resumed
In this business, a lot is built on charisma, so Ganailyuk selects presenters from among actors, not teachers. Conducts real theatrical castings: candidates are given props and asked to demonstrate experiments. When the experiments don’t work out (which happens almost always, because actors, as a rule, are not very savvy in terms of chemistry), the presenter must get out of it: Ganailyuk believes that the most important thing is the ability to improvise, and shakes his head offendedly when I call his employees “ animators." “These are not pirates who jump with ropes around children, these are the presenters. And their salary is appropriate,” says Ganailyuk. Now he pays his presenters more than "Crazy Science" - from 20% to 25% of the order.
Ganailyuk has no competitors except Crazy Science, but there are six franchise partners - in Vladivostok, Yekaterinburg, Irkutsk, Rostov-on-Don, Samara and Chelyabinsk. Mityakin, unlike Professor Nicolas, does not sell a franchise - he himself was a franchisee, he knows. So Ganailyuk’s former partner from Yekaterinburg, who was the first to buy the franchise, broke his contract with the “professor” a year ago and opened his own show “Opener”.
Competitors differ not only in their attitude towards franchising, but also in their sales channels. If "Crazy Science" focuses on children's parties, then "The Mad Professor Nicolas Show" prefers to perform in schools, as a rule, instead of chemistry lessons. The presenters distribute leaflets to students and then often receive invitations from parents.
Ganailyuk is pleased with his status as a “crazy professor”: after all, he has fully realized his childhood dream of becoming an actor.
Craving for experiments
In the museum of entertaining sciences "Experimentanium", which is designed to tell children and remind adults how it works the world from the point of view of physics, chemistry and biology, almost everything can be touched. A huge eye that you have to hold with both hands and plastic embryos demonstrating the development of a child at different stages of pregnancy are the anatomical part of the museum. And if you approach the table and chairs enlarged several times, it immediately becomes clear how a three-year-old child feels in the adult world. Nearby you can play a piano with a glass front wall and at the same time see what is happening inside the instrument, wander through the glass labyrinth, studying optical illusions, and also watch how a tornado is born: an American installation costing $10 thousand simulates this process in miniature.
For museum co-founder Natalia Potapova and her three university friends, creating a museum of entertaining sciences is the main experiment in life. As children, they all studied in the Moscow palaces of pioneers and read the magazine " Young technician" And " Entertaining physics" Yakov Perelman. And when their children grew up, it turned out that in Moscow there were too few places where the whole family could have fun and usefully spend time. While traveling abroad, the partners noticed: Western museums are much more interactive than Russian ones. "If anything no, that means you need to do it yourself,” Potapova and her partners decided and in the fall of 2010 they rented a 2 thousand sq. m premises on the territory of a former factory on Butyrskaya Street in Moscow.
Over the course of a year, they made a major overhaul, partly purchased abroad, and partly assembled 250 exhibits for the museum at their own research and production base. The initial investment (the founders' own funds) amounted to several million dollars. According to SPARK-Interfax, the co-owners of the company are Potapova herself, who in the past was involved in real estate management at Interros and VTB, and three top managers of the Life banking group - Yaroslav Alekseev, Konstantin Suloev and Philip Samarets.
Natalia Potapova assures that all profits are reinvested into the museum collection by the co-owners. In January, they purchased ten more expensive exhibits, which will be housed in an additional 500 square meters. m of the second floor. A child ticket costs 250 rubles. on a weekday and 350 rubles. on weekends, adults - 350-450 rubles. On weekdays, the museum is visited by about 300 people - mostly school excursions.
Interesting everyday life of "Experimentanium"
On weekends, the audience of the Experimentanium is parents with children, their number can reach up to 500. The co-owners of the museum are actively developing other areas - master classes and lectures on " entertaining sciences"and even experimental cinema. Due to this, the partners are trying to attract a youth audience to the museum, for whom they organized, for example, a student party on Tatiana's Day. In addition, the museum has a store that sells puzzles and thematic books, including the famous "Entertaining physics" Perelman. According to the calculations of the Federation Council, the revenue of "Experimentanium" can be about 50 million rubles per year.
In December, the partners opened a branch of the museum in Saratov, deciding to test a smaller model of the Experimentanium (its area is 600 sq. m) in one of the typical cities with a million population. If the experiment is successful, the partners will open branches in other Russian and Ukrainian cities, because for the project to become profitable, Potapova estimates, at least five museums must be created.
Nikolai Ganailyuk is looking not for chemists, but for actors for his shows. But he flatly refuses to consider them animators, elevating them almost to the rank of scientists. For especially talented people, the salary reaches 100 thousand rubles. per month
Then I realized that it was time to move to the next level. “The Professor Nicolas Show” had already begun to generate a stable income, and it was difficult for me alone to cope with the large flow of orders. I hired two assistant presenters, trained them and rented an office. Now, four years after the start, the Moscow team has 23 people, including 12 leaders.
During the season (September, January and May) we have 200 shows per month. The presenters conduct 15-17 programs a day. In normal months there is a decline. I take the choice of presenters seriously: 97% of those who come are eliminated at the casting. We do real acting auditions once or twice a year. 100 people came to the last casting; everyone had to show the proposed experiment in an interesting way and get out of it. difficult situation. In the end, five completed the task, but only three were able to work. We immediately decided that we would not hire professional animators, because they had to be retrained.
Money
The starting capital was 100,000 rubles, which I took from the bank four years ago. I spent this money on purchasing chemicals and a machine for making cotton candy, and then I said “no” to loans. I still adhere to this policy: I invest money from free money.
Our services are not cheap: in Moscow, the price for a performance varies from 8,000 to 60,000 rubles, depending on the length of the show. IN small towns the price, as a rule, does not exceed 8,000 rubles.
I am very proud of our Nicolas Peugeot cars, which the presenters ride. We purchased three cars for Moscow - it is more profitable to maintain new cars than to repair used ones and pay taxi drivers. Branded cars bring benefits: new customers often call after seeing Professor Nicolas' flashy cars in traffic. On contextual advertising we spend the most, about 100,000 rubles a month - it brings in 30% of orders. I don't skimp on brand development - This is my long term investment. The result suits me: compared to last year, revenue increased by 50% and amounts to about 25 million rubles. Franchising gives about 25% of turnover, the rest - income from the show, sales of kits for home experiments a la “Young Chemist” and monetization of the YouTube channel through advertising.
The licensed “Professor Nicolas Show” has been collecting, entertaining and giving a great mood to children and adults throughout Russia and in many countries of the world for 5 years now. The performance is based on simple and effective experiments from school physics and chemistry, and professional presenters - showmen turn them into an unforgettable show. The programs are designed for viewers over 5 years old, are absolutely safe, all equipment has all the necessary quality certificates and licenses.
Dear compatriots! This summer, the interactive scientific "Professor Nicolas Show" begins its activities in Europe and the first host country is Montenegro!!!
We are pleased to offer our services for organizing and holding children's parties, such as children's birthdays, children's show by tickets, concert programs for children, outdoor shows. As well as adult programs - wedding shows, anniversary celebrations, interactive programs in restaurants, etc. The show operates throughout Montenegro with on-site visits to the customer. The licensed "Professor Nicolas Show" has been collecting, entertaining and giving a great mood to children and adults throughout Russia, Kazakhstan, Belarus, Ukraine and even the UAE for 5 years. The performance is based on simple and effective experiments from school physics and chemistry, and professional presenters - showmen turn them into an unforgettable show. The programs are designed for viewers over 5 years old, are absolutely safe, all equipment has the necessary quality certificates and licenses.. Celebrating a birthday with the “Professor Nicolas Show” is always interactive, exclusive and safe.
The main rule is that everyone takes part in the experiments! And the kids will take home a science gift, such as super slime or handgam, and continue experimenting at home!
Science show can be ordered anywhere: home, cafe, school and even in kindergarten, because we have developed a show “For the Little Ones” especially for younger children!
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Science shows for children
1. 4 elements(7-12 years old)
Fire, water, earth, air - lots of experiments!
Fire, water, earth, air - there are so many interesting things around us!
This rich program includes many experiments, each of which is associated with a particular element.
So the kids will see a real volcano, the explosion of a balloon filled with hydrogen, appreciate the air pressure of a super-blower - more than a dozen experiments in total, and in the end, young researchers will prepare polymer worms and take them home with them as a scientific gift!
2. Super laboratory (7-12 years old)
A science show with lots of experiments - a real "Super Lab"!
How can you pierce balloon so that it turns out to be a shish kebab?
Is it possible to draw using the warmth of your hands or leave a bloody print on a piece of paper? How will the beads jump out of the jar on their own by inertia?
How can you make a ball out of a pacifier, and is it possible to hypnotize the entire class? The guys will find answers to these and many other questions in the “Super Laboratory” show. And the preparation of polymer worms by each participant will be a worthy end to the program.
3. All inclusive (5-18 years old)
The most festive scientific program, where the most interesting experiments are selected
Especially for children's birthdays in scientific style An "All inclusive" program has been prepared.
There are interesting experiments with dry ice, and excellent experiments with sound and polymers. Each participant will see a rainbow using special glasses and prepare a polymer worm.
And the culmination of the children's science holiday will be cotton candy, and each of the young researchers will prepare it themselves!
4. Summer show (5-18 years old)
Summer is a great time to experiment a lot!
Summer! Sun! Beauty!!!
Especially for you, we have prepared a summer show - a scientific program, all experiments in which must be carried out on fresh air- in a children's camp or on the lawn near the house.
A 10-meter shot of a cork, beads that change color under the influence of ultraviolet light, a rocket soaring a hundred meters, a giant soap foam, a jet bottle and a soda machine, and of course a five-meter fountain of soda - no one has higher! Hurry up to see, because in the fresh air you can experiment on a grand scale!
5. For the little ones (3-6 years)
This science show is perfect for the youngest researchers!
The show includes the safest yet most interesting experiments that allow young researchers to start exploring the world!
Interesting experiments with dry ice, as well as artificial snow, a whirlpool in a bottle, squeaker pipes, roly-poly birds and many other experiments, all this is a “Show for the little ones”
Why is this great
- Educational and fun
Our show is often no less interesting for parents than for children. The presenters clearly explain the laws of physics and chemistry and demonstrate them in practice.
- The experiments are absolutely safe
We use only the highest quality props and reagents for the show from our American partner. All certificates are available.
- More than 4000 shows in 5 years
We have been organizing smart holidays for 5 years. During this time, more than 4,000 shows were held for 15,000 children
- We go to your site
Our scientific laboratory can come anywhere: to your home, school, kindergarten, restaurant or shopping mall. All we need for work is a table, an outlet and hot water.
Educational holidays with chemical experiments and scientific experiments will be remembered for a long time by both children and parents!!!
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Public offer (proposal) of the online store “Professor Nicolas Show” for the sale of goods
1. Terms and definitions.
1.1. In this offer, unless the context otherwise requires, the following terms have the following meanings and are an integral part of this offer:
The seller is Veselaya Nauka LLC. Legal address: 141707, Moscow region, Dolgoprudny, Likhachevsky proezd, 4 building 1.
Buyer - any individual/legal entity who accepted the public offer under the terms of this offer.
Online store - official online store The Seller, located at Internet addresses (including Internet pages: http://site, http://nikshow.ru, http://ostrovok.nik-franch.ru, http://show.nik-franch.ru , http://nik-franch.ru..ru are equivalent and are interpreted authentically, in the context of the offer.
Product - the object of agreement between the parties, a list of assortment items presented in the official online store.
2. General provisions.
2.1. This public Offer (hereinafter referred to as the “Agreement”) is an official offer by Veselaya Nauka LLC to any individual, who has the legal capacity and the necessary authority to conclude a purchase and sale agreement for the Goods with Veselaya Nauka LLC on the terms specified in this offer and contains all the essential terms of the agreement.
2.2. Relations in the field of consumer protection are regulated by the Civil Code Russian Federation, the Law “On the Protection of Consumer Rights” and other federal laws adopted in accordance with it and legal acts Russian Federation.
3. Subject of the Agreement and price of the Goods.
3.1. The Seller transfers, and the Buyer accepts and pays for the Goods under the terms of this Agreement. Payment for the Goods is considered acceptance of this Offer.
3.2. Ownership of the Ordered Goods passes to the Buyer from the moment of actual transfer of the Goods to the Buyer and payment by the latter of the full cost of the Goods. The risk of accidental loss or damage to the Goods passes to the Buyer from the moment of actual transfer of the Goods to the Buyer.
3.3. Prices for the Products are determined by the Seller unilaterally and indisputably and are indicated on the pages of the online store.
3.4. The price of the goods is indicated in Russian rubles and is not subject to VAT (Clause 2, Article 346.11, Chapter 26.2 “Simplified Taxation System”, Part 2 of the Tax Code of the Russian Federation).
4. Moment of conclusion of the contract.
4.1. The text of this Agreement is a public offer (in accordance with Article 435 and Part 2 of Article 437 Civil Code Russian Federation).
4.2. Acceptance of this offer (agreement) is the Buyer’s placing an order for the Goods in accordance with the terms of this offer and/or payment for the Goods.
4.3. The Buyer places an order for the Goods by sending the Goods to the “cart”, or by placing an order for the Goods by one of the Seller’s phone numbers listed on the Seller’s website.
4.4. The agreement concluded on the basis of the Buyer’s acceptance of this offer is an adhesion agreement to which the Buyer joins without any exceptions and/or reservations.
4.5. The fact of placing an order by the Buyer is an unconditional fact of acceptance by the Buyer of the terms of this Agreement and the rules for the purchase and sale of Goods in the online store. The Buyer who purchased the goods in the Seller’s online store (placed an order for the Goods) is considered as a person who has entered into a relationship with the Seller under the terms of this Agreement.
5. Rights and obligations of the parties.
5.1. The seller undertakes:
5.1.1. From the moment of concluding this Agreement, ensure in full all obligations to the Buyer in accordance with the terms of this agreement and current legislation. The Seller reserves the right to fail to fulfill obligations under the Agreement in the event of force majeure circumstances specified in clause 6 of this Agreement.
5.1.2. Process the Buyer’s personal data and ensure its confidentiality in the manner prescribed by current legislation.
5.1.3. By accepting this offer, the Buyer agrees and allows Veselaya Nauka LLC to process his personal data, including last name, first name, patronymic, date of birth, gender, place of work and position, postal address; home, work, mobile phones, email address, including collection, systematization, accumulation, storage, clarification (updating, changing), use, distribution (including transfer within the territory of the Russian Federation and cross-border transfer), depersonalization, blocking, destruction of personal data, as well as their transfer contractors of Veselaya Nauka LLC for the purpose of further processing (including collection, systematization, accumulation, storage, clarification (updating, changing), use, distribution (including transfer within the territory of the Russian Federation and cross-border transfer), depersonalization, blocking, destruction of personal data) to conduct research aimed at improving the quality of services, to conduct marketing programs, statistical research, as well as to promote services on the market by making direct contacts with the Buyer using various means of communication, including, but not limited to: mailing lists, Email, telephone, fax, Internet. The Buyer agrees and permits Veselaya Nauka LLC and Veselaya Nauka LLC’s counterparties to process the Buyer’s personal data using automated database management systems, as well as other software tools specially developed on behalf of Veselaya Nauka LLC. Work with such systems is carried out according to the algorithm prescribed by the operator (collection, systematization, accumulation, storage, clarification, use, blocking, destruction). Processing methods used (including, but not limited to): automatic reconciliation of postal codes with the code database, automatic verification of the spelling of street names/settlements, automatic verification of the validity of VIN and state registration plates, clarification of data with the Buyer by telephone, postal communication with the Buyer or using a contact via the Internet, segmentation of the database according to specified criteria. The Buyer agrees that, if necessary to implement the purposes specified in this offer, his personal data received by Veselaya Nauka LLC may be transferred to third parties to whom Veselaya Nauka LLC may entrust the processing of the Buyer’s personal data on the basis an agreement concluded with such persons, subject to compliance with the requirements of the legislation of the Russian Federation on ensuring by such third parties the confidentiality of personal data and the security of personal data during their processing. When transferring the specified data of the Buyer, Veselaya Nauka LLC warns the persons receiving the Buyer’s personal data that this data is confidential and can only be used for the purposes for which it was communicated, and requires these persons to comply with this rule. The buyer has the right to request from Veselaya Nauka LLC full information about your personal data, their processing and use, and also request the exclusion or correction/amplification of incorrect or incomplete personal data by sending a corresponding written request to Veselaya Nauka LLC at the postal address. The consent given by the Buyer to the processing of his personal data is unlimited and can be revoked by sending the Buyer a written application to Veselaya Nauka LLC at the postal address.
5.2. The seller has the right:
5.2.1. Change this Agreement, Prices for Products and Tariffs for related services, methods and terms of payment and delivery of goods unilaterally by placing them on the pages of your online store. All changes come into force immediately after publication and are considered brought to the attention of the Buyer from the moment of such publication.
5.2.2. Record telephone conversations with the Buyer. In accordance with paragraph 4 of Art. 16 Federal Law"About information information technology and on the protection of information" The Seller undertakes to: prevent attempts of unauthorized access to information and/or transfer it to persons not directly related to the execution of Orders; promptly detect and suppress such facts.
5.2.3. Without agreement with the Buyer, transfer your rights and obligations for the execution of the Agreement to third parties.
5.2.4. Before delivery of the Goods ordered by the Buyer, the Seller has the right to demand from the Buyer 100% prepayment of the ordered Goods. The Seller has the right to refuse delivery of the Goods to the Buyer in the absence of such payment or in the absence of the Goods in the Seller’s warehouse.
5.3. The buyer undertakes:
5.3.1. Before concluding the Agreement, familiarize yourself with the contents and terms of the Agreement, prices for Products and delivery offered by the Seller in the online store.
5.3.2. In order for the Seller to fulfill its obligations to the Buyer, the latter must provide all the necessary data that uniquely identifies him as the Buyer and is sufficient for delivery to the Buyer of the Goods he paid for.
5.3.3. Pay for the ordered Product and its delivery under the terms of this Agreement.
5.4. The buyer has the right:
5.4.1. Receive the ordered Products under the terms of this Agreement. Get information about the Product.
5.4.2. Return the Goods in accordance with Section 11 of this Agreement.
6. Delivery of goods
6.1. Delivery to the Buyer of the Goods ordered in the online store is carried out within the time limits verbally agreed upon by the Parties upon confirmation of the order by the Seller’s employee.
6.2. Delivery to the Buyer of the Goods ordered in the online store, in the agreed quantity and assortment, is carried out by delivery service or self-pickup. The minimum order amount for the territory of Moscow and the Moscow region is 2,000 rubles. The cost of courier delivery in Moscow and the Moscow region is 500 rubles. Pickup from the office/warehouse is free. For orders over 5,000 rubles, delivery within Moscow and the Moscow region is free. Delivery to Russian regions starts from 500 rubles depending on weight and distance - according to the delivery service tariffs, which the Buyer is informed about additionally.
6.3. The costs of delivery of goods are paid by the Buyer.
6.4. If the Product is ordered together with a scientific show (a service provided by Veselaya Nauka LLC), then the minimum volume and cost of the Product has no restrictions, delivery is free, and the discount on the entire range of Products is 20% without limiting the order amount.
6.5. The Buyer is obliged, in the presence of the online store courier, to accept the ordered Goods in terms of quantity, quality, assortment and completeness of the Goods.
6.6. The fact of acceptance of the goods by the Buyer is payment for the Goods (payment total amount order and the amount of costs for delivering the Goods to the Buyer) and signing the UTD (Universal Transfer Document for the Goods).
6.7. The Buyer is not obliged to compensate the costs of the online store associated with the delivery of the order if, upon acceptance of the Goods, it turns out that the Goods were delivered in the wrong quantity, assortment or completeness.
6.8 The seller is not responsible for delays in delivery caused by delays in the delivery service or Russian Post.
7. Revocation of the offer
7.1. Revocation of the offer (Agreement) may be carried out by the Seller at any time, but this is not a basis for waiver of the Seller’s obligations under already concluded agreements. The Seller undertakes to place a notice of revocation of the offer in its online store, indicating the exact time (4th time zone (Moscow)) of the revocation of the Offer, no less than 12 hours before the event of revocation (suspension) of the Offer, with the exception of cases when the Goods in the Seller's warehouse run out suddenly.
8. Force majeure.
8.1. If force majeure circumstances occur that a party to this Agreement could neither foresee nor prevent by reasonable measures, the deadline for fulfilling obligations under this Agreement is extended in proportion to the time during which such circumstances continue to operate, without compensation for any losses. For such events emergency, in particular, include: floods, fire, earthquake, explosion, storm, soil subsidence, other natural phenomena, epidemic, as well as war or hostilities, terrorist acts; voltage drops in the electrical network and other circumstances leading to failure technical means any of the parties to the contract.
8.2. A party for which a situation has arisen in which it has become impossible to fulfill its obligations due to the occurrence of force majeure circumstances is obliged to notify the other party in writing about the occurrence, expected duration and termination of these circumstances. side.
8.3. In the event of a dispute about the time of occurrence, duration and end of force majeure circumstances, the conclusion of the competent authority at the location of the relevant Party will be appropriate and sufficient confirmation of the beginning, duration and end of these circumstances.
Failure to notify or untimely notification of a party about the onset of force majeure circumstances deprives it of the future right to refer to them as a basis releasing from liability for failure to fulfill obligations under this agreement.
8.4. If force majeure circumstances and/or their consequences continue to apply for more than 30 (thirty) calendar days in a row, the Agreement may be terminated at the initiative of either party by sending a written notice to the other party.
9. Responsibility of the parties.
9.1. For failure to fulfill or improper fulfillment of the terms of this Agreement, the Parties are liable in accordance with the legislation of the Russian Federation.
9.2. All text information and graphic images, posted in the online store and on the website belong to Veselaya Nauka LLC, or have another legal copyright holder, and therefore the illegal use of this information and images is prosecuted in accordance with the current legislation of the Russian Federation.
10. Warranty
10.1. Guarantee period the Product is installed by its manufacturer.
11. Return of goods
11.1. The Buyer has the right to refuse the received Goods of proper quality and return the Goods to the Seller within 7 (seven) days from the date of receipt of the Goods, subject to the safety of the Goods, the presentation and consumer qualities of the Goods, as well as a document confirming the fact and conditions of purchase of the specified Goods and other documentation transferred to the Buyer with the Goods.
The Buyer is obliged to return the Goods to the Seller on his own and at his own expense to the address: 141707, Moscow region, Dolgoprudny, Likhachevsky proezd, 4 building 1, from Monday to Friday from 10.00 to 18.00 hours.
The amount paid by the Buyer for the Goods is refunded in cash at the office upon return of the Goods or to the bank account specified by the Buyer.
11.2. The following items are not subject to exchange or return:
Non-periodical publications (books, brochures, albums, cartographic and musical publications, sheet art publications, calendars, booklets, publications reproduced on technical media)
(as amended by Decree of the Government of the Russian Federation dated 06.02.2002 N 81).
11.3. Claims regarding Products of inadequate quality. A Product of inadequate quality means a Product that is defective and cannot ensure the fulfillment of its functional qualities. The Product received must correspond to the description on the website. Differences in design or design elements from those stated in the description on the website do not constitute a malfunction or non-functionality of the product. Appearance and the completeness of the Product, as well as the completeness of the entire order, must be checked by the recipient at the time of delivery of the Product (except for delivery by mail or third-party delivery service/courier service). Upon delivery of the Goods, the Buyer puts his signature on the Delivery Certificate, in the line: “The Goods were delivered in good condition, complete, have no external mechanical damage and are in original packaging.” After receiving the order, claims regarding external defects of the product, its quantity, completeness and presentation not accepted. If the Buyer was given the Goods of inadequate quality, and it was not agreed upon in advance by the Seller, the Buyer has the right to take advantage of the provisions of Art. 18 of the Law on Protection of Consumer Rights. The Buyer has the right to demand replacement of the Goods, refuse to fulfill the sales contract, return the Goods of inadequate quality and demand a refund of the amount paid for the Goods. The seller is obliged to accept the Goods of inadequate quality from the consumer and conduct a quality check of the Goods (examination) within 20 days from the date of presentation of the specified requirement. Any of the above requirements must be presented by the Buyer in writing.
11.4. To return funds to the Buyer’s bank card, it is necessary to fill out the “Application for Refund of Funds”, which is sent upon request by the Seller to the Buyer’s email address, and send it, along with a copy of the Buyer’s passport, to the Seller at the address: 141707, Moscow region, Dolgoprudny, Likhachevsky proezd, 4. page 1.
To return funds credited to the Seller's bank account by mistake through payment systems, the Buyer must submit a written application and attach a copy of the passport and checks/receipts confirming the erroneous crediting. This application must be sent to the Seller at the address: 141707, Moscow region, Dolgoprudny, Likhachevsky proezd, 4 building 1. After receiving a written application with a copy of the passport and checks/receipts attached, the Seller makes a refund within 10 (ten) working days from the date of receipt of the 3 application to the Buyer’s bank account specified in the application. In this case, the refund amount will be equal to the amount of funds erroneously credited to the Seller’s current account minus bank commissions.
The period for consideration of the Application and return of funds to the Buyer begins to be calculated from the moment the Seller receives the Application and is calculated in working days without taking into account holidays/weekends. If the application is received by the Seller after 18.00 on a working day or on a holiday/weekend, the moment the Company receives the Application is considered to be the next working day.
The Buyer must provide the request for the return of the Goods to the Seller either in writing at the address: 141707, Moscow region, Dolgoprudny, Likhachevsky proezd, 4 building. The requirement can be drawn up in free form with the obligatory indication of the Buyer’s contact details, which coincide with those specified when ordering the Product, the name of the returned Product and the reasons for the return. The Buyer has the right to ask all questions to the Seller by calling +7 495 617-41-11.
If the Product is returned of inadequate quality, the Seller reimburses the Buyer for the cost of the returned Product and the cost of delivery paid by the Buyer. If the Goods are returned of proper quality, the refunded amount will be reduced by the amount of the commission for transferring funds to the Buyer’s account, as well as by the cost of delivering the Goods from the Buyer back to the Seller.
In case of payment by bank card Refunds are made in full, without deduction of commission, if the bank does not charge this commission.
12. Other conditions.
12.1. The parties will try to resolve all disputes related to non-fulfillment or improper fulfillment of their obligations under this agreement through negotiations.
12.2. If no agreement is reached during negotiations, disputes will be resolved in court in accordance with the current legislation of the Russian Federation.
13. Details of the Seller.
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