Rostelecom Smart TV is an application for TVs that allows users to watch programs and movies with maximum comfort. The application was released for two types of TVs: Samsung and LG, and any ordinary user can download, install and configure it.
Any application is attractive when it brings benefits and real benefits to the owners (in this case, for owners of Samsung or LG TVs). Rostelecom Smart TV makes watching programs and movies convenient for both adults and children - the main thing is to choose the right settings.
Application for Samsung
Rostelecom has released the Zabava application for Samsung Smart TV. Its essence lies in the ability to manage television and video content, which makes watching TV the most comfortable and enjoyable for the user. You can download Rostelecom interactive TV on Samsung Smart TV for TVs whose release date is no earlier than 2012. To connect, you need to register and then pay a monthly subscription. Each user chooses the package of available channels independently depending on their preferences.
Rostelecom Smart TV features for Samsung TVs:
- Access to more than 200 channels;
- You can download new films playing in cinemas;
- Ability to control viewing, namely: pause, rewind programs, archive;
- Films and TV series on demand (for an additional fee);
- Combining multiple screens, including various gadgets, such as a tablet, laptop, computer.
How to set up an application on a Samsung TV with Smart TV function
App for LG TV
Rostelecom did not ignore LG either, releasing an identical application for LG Smart TV. The registration procedure is the same as for Samsung Smart TV, after which you also need to pay for a subscription. This application is active for LG Smart TV 2012-2013.
Rostelecom Smart TV features for LG TVs:
- View more than 120 channels;
- Ideal quality of content playback;
- View control (same functions as Samsung);
- Parental control, that is, the ability to restrict children from prohibited programs that are erotic or otherwise undesirable in nature;
- Karaoke is an opportunity to activate entertainment, so loved by both adults and children;
- Ability to add ratings and reviews of films;
- Association with social networks;
- Ability to install and run anti-virus programs.
Connection, installation and settings of Smart TV
Users are primarily interested in connecting and installing the application, as well as subsequent program configuration. Difficulties should not arise, since these procedures are clear and do not contain pitfalls.
Possibilities of interactive television from Rostelecom. How to connect and configure.
How to install Smart TV
This is done through the Smart TV section on the TV. The user needs to go to Samsung Apps and find the Rostelecom Smart TV application.
How to connect Smart TV
To connect you need to register. It is carried out as follows:
- You need to connect the TV to the Internet and turn it on;
- The user must go to the Smart TV application section;
- Then you need to switch to SamsungApp, click on the Video section;
- Next, the Interactive TV program is selected, after which it is launched;
- The completion of registration is user authorization.
How to set up Smart TV
Settings will be required if the application is not pre-installed. In this case, you need to select the Interactive TV application, download and launch it. It will automatically be added to your desktop, where it will be easy to find.
In any case, if users suddenly have difficulties in any of the above points, they can always call the Rostelecom support service so that the operator can help set up the application, or find a solution to the problem of interest on forums or websites.
Set-top box for working with the application
In order for the installation of the Rostelecom Smart TV application to be possible, you must purchase a set-top box from which the application is controlled. The peculiarity of using Rostelecom Smart TV is that without a set-top box you cannot connect the application, so users need to take care of this issue and purchase equipment or rent it.
Several variations of console models have been released, from which the user chooses the one that suits his aesthetic preferences, financial capabilities and dimensions of the console. The set-top box is usually connected via a Wi-Fi modem or router. Subsequent work without a set-top box is possible, because you can watch channels not only through the TV, but also download content to various gadgets.
Conclusion
Thus, the Rostelecom Smart TV application offers a whole set of advantages, the main of which are the high level of quality television playback, and, of course, a large selection of channels. Interactive television is precisely these two parameters that attract users in the first place, although the fact that you can download, install and configure the program yourself is also a plus. It is also important that users do not need to share the screen and choose who will watch TV in what order.
Multiscreen is a new service from Rostelecom that allows you to watch digital television not only on a TV, but also on a tablet with Android OS and iPad. Now you will have something to do in the thinking room. Even while blowing bubbles in the bath, you can stay tuned to your favorite English Premier League in HD quality. Moreover, all the same services are available on tablets as on the “adult” platform - viewing control, recording, video on demand, TV program and more. Everything written below also applies to LG SmartTV users. If you didn’t know, online television has long been considered the norm. For example, here - http://tvx.com.ua/tv/kanal-stb/ you can watch many Russian or Ukrainian channels
1. Download the application to your tablet/iPad from the Google Play and AppStore stores
Type in the app store Zabava, or use the links below:
For Android - https://play.google.com/store/apps/details?id=com.rostelecom.zabava
For iOS (iPad) - https://itunes.apple.com/ru/app/zabava/id520802860?mt=8
You need to look up your username and password on your TV. To do this you need to go to settings.
1. Press the button "MENU" on the console remote control
2. Select from the menu "Multiscreen".
3. On the screen there will be the lines “Activation number” and “Activation code”. This will be the data that needs to be entered into the application.
Devices:
After the application is activated, devices that have access to the viewing service on mobile devices will appear in the Multisync settings.
For SmartTV
Only for LG TVs released since 2012. For TVs with SmartTV support, you need to go to a similar section on the main screen and download the Zabava.ru application. There you will also need authorization, which is described just above. The application will be released for Samsung TVs soon.
Multiscreen services
Karaoke- now you can not embarrass yourself in public at karaoke bars, but give creativity only to your family
TV program - instead of a newspaper, take a tablet.
Film library- make your childhood dream come true - play “Hot Nurses” under the covers!
…and much more. Enjoy.
Today Rostelecom offers interactive TV connections via the Internet. This allows you to view channels of various formats with an excellent degree of resolution. In addition, this service allows you to record your favorite programs, rewind and pause frames at the desired location, and the “Archive” function saves programs watched for 72 hours. However, not everyone knows how to install Rostelecom interactive television at home. This is what we will talk about.
Connecting interactive television from Rostelecom
To purchase a set-top box for further use of the service, you should contact the provider’s manager by contacting his office. Considering that you will need to conclude a corresponding agreement, you must have your passport with you. After purchasing a set-top box and paying a monthly subscription fee, you can invite a Rostelecom technician to install the equipment, who will professionally and timely complete this procedure.
A more convenient way to connect interactive television is to create an application in a special section of the supplier’s website. To do this, fill out the proposed form and expect a call from the company operator. After checking the connectivity, he will help you quickly install this service.
Connecting interactive television to your TV
If you decide to install the set-top box yourself, you will need to purchase a set of cables supplied by the provider and connect them to the Internet router and TV. After this, just plug the unit into a power outlet and the device is ready to work.
Important! Considering that the image quality will depend on the type of cable used, it is recommended to use the HDMI connector for connection, which is capable of transmitting maximum clarity and brightness of the picture.
After completing the necessary steps, you should turn on the TV. The set-top box is started using the remote control. The splash screen that appears on the screen indicates that the software installation process has begun. After accepting the terms of the Offer, the device can be used. If you were unable to install interactive TV, you should contact your provider.
Connecting IP-TV to a computer
The installation of the TV set-top box seems to have been sorted out. But not everyone knows how to install Rostelecom interactive television on a computer. There are two options that allow you to organize viewing of television channels using a computer.
- Download IPTV player. This program allows you to record video and save screenshots. In addition, it has a simple, intuitive interface.
- View channels on the Zabava.ru portal. This method is convenient and not associated with being tied to a specific computer. The main thing is to have constant access to the network.
Now let's look at each of the alternatives separately.
Player setup
You must register on the Zabava.ru website indicating your email address and password to access Rostelecom services. By checking the box for interactive television, you should enter the parameters of the set-top box that was purchased together with the company’s service package. This completes the installation procedure.
The largest operators, as well as providers, are making every effort to ensure that customers more often use the self-service system when working with the service. To achieve these goals, they are designing “Personal Accounts” and user-friendly applications so that they can be used from mobile devices. Rostelecom's My Rostelecom application entered the market not so long ago, but has already become well known and has taken its rightful place in this niche, giving subscribers easy access to information resources.
We dedicate this review article to the Rostelecom mobile application for smartphones and tablets. It fully replaces the standard “Personal Account” and provides access from mobile devices of any type. Now let’s look at what exactly this application provides to users, and let’s especially focus on its advantages.
“My Rostelecom” provides comfort in the process of managing and making settings for various types of services. In the case where the usual type of “LC” is convenient only on a PC screen, then on mobile devices it is more convenient to use a specially developed Rostelecom mobile application. It is maximally adapted to the characteristics of smartphones and tablets, where the entire range of operations is performed using fingers.
The application has a number of advantages:
- It works even when there is no home connection - just connect to the mobile operator’s network;
- Provides the ability to manage any size of service - digital TV, home telephony, Internet;
- It makes it convenient to change the tariff plan and connect or disconnect the service if desired - all procedures, regardless of complexity, are performed from a smartphone.
Let's look at My Rostelecom in more detail.
The first innovation is an intuitive tariff plan management principle. To change the terms of the tariff, you just need to select a service from the list provided and click on the “Change” button. By analogy with the method described above, new services are connected. By the way, you can activate using the application.
It is convenient to control your account balance - this is what most subscribers lack today. The new application controls all processes related to the account much better. Open the program, decide on the type of service, after which you can view your personal balance. Here the client has the opportunity to top up his account using a bank card or Yandex Money.
This section, among other things, contains many other features:
- Linking a card to an account to quickly transfer funds;
- Auto payments – a system that carries out automatic replenishment according to the client’s settings;
- Viewing payment history and accruals to control the entire range of financial procedures;
- The “Promised Payment” service helps when there are no funds to pay for services.
By the way, using “My Rostelecom”, the subscriber automatically becomes a participant in the bonus program. According to the terms of which, bonuses received for using services can be exchanged for minutes, content and other pleasant options.
What other features does the My Rostelecom application provide:
- The ability to manage a pair of personal accounts simultaneously, even if you are located abroad;
- Managing the accounts of all family members – you can control the accounts of your children, as well as your parents;
- Thanks to the functionality of the program, it is possible to pay for third-party services - the client has a multifunctional payment service in his pocket;
- Possibility of ordering a printout of account movements - if you do not figure out where the money went from the account, you can order a detailed statement from your personal account.
An important feature of the presented service is online chat with direct access to the hotline. Now you don’t have to hang on the line for a long time, waiting for a consultation. Just write to the chat and they will answer you promptly.
How and where to download the application from Rostelecom
The subscriber can download the Rostelecom application for Android and iOS systems from the program store using the functionality of mobile platforms - Google Play And App Store. This service is absolutely free and available without any age restrictions. You can download “My Rostelecom” from third-party resources, but we do not recommend exposing your device to security.
The IP-TV set from Rostelecom, reviewed on the adjacent pages, under the simple name “Interactive TV 2.0” is massively conquering the apartments of Russians. And, of course, like any other new product, IP-TV version 2 has many nuances and, to be honest, problems. This article is designed to solve a number of problems that arose during the operation of the Zabava application and the Interactive TV 2.0 kit.
WHEN YOU TURN ON OTT STB FOR THE FIRST TIME, USE THE ETHERNET CABLE TO DOWNLOAD/UPDATE THE FIRMWARE! DETAILS BELOW!
ATTENTION! Why is it not necessary to update the firmware of set-top boxes (OTT STB) via Wi-Fi? The fact is that the first time the set-top box is updated via Wi-Fi, when newer firmware is released, it will not be able to update even via cable and will work on the old version. The problem is being addressed, but at the moment it is better to make the first connection via cable - then you can update via Wi-Fi. However, there is also one point here. When updating via Wi-Fi (especially if its signal is weak), there is a possibility that the firmware will not have time to be completely downloaded from the required server (the server closes the connection due to a prolonged download session), after which part of the “broken” file remains on the set-top box, which will be loaded into flash memory. Accordingly, when the bootloader starts, the firmware will not load correctly, but will display the error “firmware is corrupted”. This can be solved by downloading the firmware again (usually there are no problems on the second try). Or update only when there is a good Wi-Fi signal.
CONNECTION EXAMPLE
Let's assume that we use the Huawei 8245H terminal as a device to access the network. In the Komi branch, this is the key CPE for connecting subscribers using PON technology. Huawei has established itself in the market not only as a supplier of network communications equipment, but also as a reliable innovator of the most complex technical solutions for business in general. A confident look into the future - this is how we should consider the development and implementation of Huawei solar inverters. You can read the full product catalog and additional information.
Huawei 8245H
We connect the STB (set-top box, receiver) to the FIRST (!) LAN port. The same one that is used for the Internet. The remaining three LAN ports (2,3,4) are used for “regular” interactive TV from Rostelecom). If you have a router connected to it, temporarily disconnect it (all settings will remain in place).
Once connected, simply turn on the set-top box. The system itself will begin updating if necessary.
ATTENTION! If you have an LG TV of the LM or LV series and the Zabava application has disappeared from the list, the icon has become orange with the Rostelecom logo, then “Interactive TV 2.0” will no longer work for you due to the features of this TV model, or rather its limitations in technical terms — the TV cannot “load” the list of channels and other content. LG developers are preparing to release new hardware for these TVs. Perhaps only after this the problem will be resolved.
ATTENTION! Samsung 2015 J series TVs running Tizen OS (for example, the JU7500 model) do not yet have a working version of the Zabava application, because does not support a special encryption module. There is no information yet about the release date of the application for this OS.
+ YOUR QUESTIONS (if you haven’t found a description of your problem, write in the comments) or ask our expert a question
Quick search by issue:
What is an OTT set-top box? And how is it different from the usual one?
An OTT set-top box is an STB that operates on the Over the Top principle. This means that video content is delivered not in the traditional Rostelecom way (Multicast), but directly “on top” of the Internet. What does this mean in practice? Well, first of all, now you only need 2 megabits in order to watch channels. In general, the bandwidth for television is no longer reserved and there is no priority for IP-TV traffic. Secondly, this means that you can be connected to ANY provider, i.e. if for some reason you are not satisfied with the quality of the Internet from RTK, then you can “take” the Internet from, for example, TTK, and also continue to use the OTT set-top box - it doesn’t matter from whom you get the Internet. Thirdly, this means that the set-top box becomes mobile, without being tied not only to the provider, but also physically in general. We took the console, went to a friend, watched a movie, and brought it home.
Where can I get the Zabava app for my TV?
Your TV must support Smart TV
For LG TVs - the application can be found in the LG Store
For Samsung TVs - the application can be found in the Samsung App Store
After accepting the license agreement where you have to click "Agree", The main application window will open:
How can I watch a movie or the desired channel on a TV that I ordered on an IP-TV set-top box or tablet?
The Zabava app allows you to use the service "Multiscreen". Those. any movie ordered on any device can be played on any of them. If you ordered it on a tablet, watch it on TV, if you ordered it on a set-top box, watch it on your tablet, and so on. By the way, not only films are being transferred, but also channels. If you subscribe to any channel package, you will also be able to watch them on another device. What is needed for this? Launch the Zabava application and look for the “Multiscreen” item in the menu:
To combine content on the set-top box and TV you need:
When entering “Multiscreen”, select “Interactive TV Subscriber”:
Next, he will ask you to enter the number and activation code from the IP-TV set-top box. Where can I get it? To do this, in the menu of the TV set-top box itself, you need to select a similar item “Multiscreen” and select the device TV set-top box (this device).
After entering this data into the TV window with the Zabava application (remember, it asked us for a code), the application will restart, after which all the films and channels that are on the set-top box will be available on the TV.
To combine content on your tablet and TV you need:
Let's say you already use the Zabava.ru portal and watch content from there on your tablet, on which the application of the same name is installed. You can also watch it on your TV screen. To do this, launch the Zabava application on your TV and select “Multiscreen”. When logging in, select “User of the Zabava.ru portal”:
Then enter your login and password for the Zabava.ru portal and now you have all the purchased films and channel subscriptions on your TV.
IMPORTANT! You cannot use the connection with both a TV set-top box and a tablet (Zabava.ru service) at the same time. Those. On the TV you can only use movies or channels from a set-top box or tablet. We emphasize at the same time!
First launch of the IP-TV 2.0 set-top box. Network configuration.
It is better to carry out the first launch via an ethernet connection. Those. just connect the cable from the set-top box to the modem/router/optical terminal and turn it on. This is done for its initial setup. This is not required, but is recommended to be done by the service provider. After which you can disconnect the cable and turn on the set-top box to configure operation via Wi-Fi. It should be taken into account that the better the signal, the greater the likelihood of trouble-free viewing of channels and movies in high quality. To do this, click the button “Set up the network.” A list of networks will appear - select yours, enter the password for it and that’s all:
I can't find the Zabava app on my SmartTV!
We remind you that models with a release date starting from 2012 are supported. Be sure to check out the app in the Premium section.
The application crashes on the LG 42LM640T TV with the error “The request could not be processed. Try again."
The problem is observed on LG TVs produced in 2012, or rather in models LG*LM***). It is related to the technical limitations of the TV itself, so Rostelecom cannot influence this problem in any way, unfortunately.
The same applies to LG 32LM620T TV models. When loading the application I get an error: "The request could not be processed, please try again." The problem is in the application itself (it cannot load correctly).
Samsung TV UE40ES6100. Crashes when you turn on any channel.
The problem is related to the technical limitations of this TV model, so Rostelecom cannot influence this problem in any way, unfortunately.
Why, while watching a movie, the quality is sometimes normal, then becomes noticeably worse? Then everything is fine again...
This may be due to overload of the servers themselves, problems with the provider, or problems in any link of the route. The application automatically selects the playback bitrate based on the speed of the channel to the server that delivers the content. The set-top box adapts to the speed of your Internet connection. If the speed “sags,” then the quality of the picture automatically decreases so that the film does not start to slow down, “stutter,” and so on. Let's say a torrent from a home computer completely clogs the channel. This is just an example - speed can drop for various reasons. By the way, this function can be disabled in “Settings” -> “My settings” -> “TV quality monitoring”.
By the way, the bitrate decreases even when the pppoe session is restarted (when the modem is rebooted, for example).
The set-top box does not see or open my file from the flash drive!
The same question comes from subscribers who use DLNA(media server). Pay attention to the file extension that the set-top box supports for “Interactive TV 2.0”
Video formats: avi, mkv, ts, mp4, m2p, mpeg, mpg, m2ts, mfx, wmv, asf
Audio file formats: mp3, ogg, mp2, wav, aac, ac3, dts, wma, m4a, flac
Image formats: jpg, tif, png, gif, bmp, jpeg, tiff
Is it possible to roll back the version of Fun on my TV?
No, this option is not provided.
Will OTT STB be able to connect to Wi-Fi in the 5Ghz band?
No, operation is provided only with a frequency of 2.4 Ghz.
Error R0E0RS0ES0 appears on the screen when purchasing a movie. The rest of the films are ordered without problems.
This problem is still being addressed. The movie may have already been removed from the platform, but the console itself has not yet updated the available content. Even a reboot will not “remove” this film from the list. Therefore, no matter how sad it is, it is better to choose another film.
I’m trying to connect a TV package from a set-top box, but when I try, a message appears: “failed to make a payment, payment status. request status 109 attempt rejected." Or the error “Error 1001″
This is a payment system error, not Rostelecom. Try making the payment later, or contact technical support - they will be able to independently connect you to the required package. Call 8-800-1000-800
Instead of the current program, a program that was broadcast several hours earlier is broadcast. They show channels from a completely different region
Your account transactions are required. or incorrect settings on the channel in your branch. In any case, only technical support 8-800-1000-800 will help you here.
I want to link my “Interactive TV” service to my account on fun.ru in order to watch already connected TV packages through a laptop. But I can not. I enter the activation number and STB activation code, and on the portal it says: “Login and password are not correct.” I enter 100% correct data.
This happens when registration on the Zabava portal is done incorrectly. Firstly, did you receive an email confirming your registration on the site? You should have successfully registered only after clicking on the link in this email. If, suppose, you have confirmed your registration, but the registration still does not go through, try performing a new registration on the Zabava.ru website. If this doesn’t help, then manual operations with your account will be required by the company’s engineers. Contact technical support: 8-800-1000-800.
The Zabava app does not show channels on the LG TV. There is a constant loading when switching channels.
When entering the Zabava portal, it gives an error - “Error. Contact technical support."
For all questions regarding the Zabava portal, please contact the hotline number - 8-800-51-000-51
When I try to log in to Smart TV, I get the error “master profile already exists”
Your account transactions are required. You should contact the technical support service 8-800-1000-800
I activate the console for the first time. After downloading the updates, the message “Server is unavailable” appears, then a cyclic reboot occurs. Or the information message “downloading update” hangs for five minutes and again an endless cycle of reboots
Connect the set-top box with a cable and check the operation of the application. Most likely the connection is incorrect. Alternatively, problems with connecting to the Internet.
After watching a program in the archive or which was paused, returning to the live broadcast, the picture freezes and the viewing control interface also “hangs” on the screen
When I go to a channel, it says “Error opening channel”, and if you try to look at its archive, it says “Error opening record”
The issue has been escalated to the application developers. Work is underway to eliminate
When I try to view the channels of a package, I get the error “YOUR STARTER package is not connected,” although my device is linked and the package is checked.
I arrived in another city, and now the channels won’t load on my Lenovo tablet. Is this how it should be?
The problem is that IP-TV 2.0 also has the concept of “Roaming”. Those. if the client travels outside of his macro-regional branch, then the problem of coordinating packages between branches arises. Try closing the application, going to the device settings, then to the “Applications” menu. Select the “Zabava” application there and click on the “Erase data” button. If this does not help, then reinstall the application.
Senkatel tablet. Channels are not shown. Infinite loading or "playback error" message. I measured the speed on the tablet - more than 10 megabits.
Check if the date and time on your tablet are set correctly? Is there synchronization with the Internet? This problem may occur if the real date and time do not match the one set on the tablet.
I can’t log into the Zabava application on Smart TV - I enter my login/password, the application restarts, a window appears with an empty field and Accept/Cancel buttons. After clicking accept, you are prompted to log in again. I reinstalled the application.
You can’t fix it yourself - contact technical support 8-800-1000-800.
zabava app crashes on iPad
The problem is being resolved. The problem was fixed in February 2016
The Zabava app takes a long time to load on my TV, what is causing this?
The application does not open on the Galaxy Tab 2 tablet. It says “The service agreement has been terminated.”
You have two accounts, one of which is closed, the other is active. The tablet is linked to the old, “deleted” account. You need to call 8-800-1000-800 and clarify the details of the account that remains “active”.
