Whatsapp how to recover data on android. WhatsApp messages - how to recover old correspondence

With the advent of instant messengers (Whatsapp, Viber, Facebook), SMS messages are gradually disappearing into oblivion. However, problems remain. When you need to restore correspondence, you have to perform some complex tricks that do not always lead to positive results.

You will learn how to quickly restore correspondence in the Whatsapp messenger. Let’s say right away that this is not difficult to do, even beginners can figure it out. So, let's begin.

In what cases is Whatsapp correspondence deleted?

Most often, chat history from Whatsapp disappears:

• after accidental deletion (instead of Add conversation, you clicked the Delete chat button). This happens due to the inconvenience of touchscreens
• after flashing the phone - all data is lost forever
• after changing your phone, you need to reinstall the messenger, correspondence disappears

The main ways to recover Whatsapp correspondence:

The standard way to recover WhatsApp messages on Android

Fortunately, all WhatsApp correspondence is safely stored in backup copies. On the phone, backups are created automatically - daily and strictly according to the schedule.

Perhaps the easiest way to restore correspondence is to delete Whatsapp and install it again. When verifying the number, you will be prompted to restore a backup from Google Drive or import a local file with correspondence history.

Restoring correspondence via Google Drive

When you first launch, Whatsapp prompts you to set up backup to the Google Drive cloud.

Accordingly, the easiest and most obvious way to restore correspondence is from a file saved in Google Drive.

How to restore correspondence from a Google Drive backup:

1. After installing Whatsapp, open the messenger, enter your phone number (the same one that was used before).
2. In the Restore chat history window, select a recovery method and click the Restore button.

Recovering from a local file

If you have not connected your Google Drive account to Whatsapp, there is an alternative method: the correspondence can be restored from a local file.

Chat backup files are located at /sdcard/WhatsApp/. If you can't find them, also check your phone's internal memory. If there are no files there either, you may have deleted them. Then see the recovery method described below using Undeleter / DiskDigger programs.

Note. Google Drive only stores the latest version of the conversation, while the phone stores Whatsapp data for the last 7 days.

How to recover Whatsapp correspondence from a local file:

1. Install a file manager - for example, TotalCMD or ES Explorer.
2. Open the sdcard/WhatsApp/Databases folder. It contains all backup copies of correspondence. If there are no files, also check main storage).
3. Select the file you want to restore from the list (format - msgstore-YYYY-MM-DD.1.db.crypt12). Rename it to msgstore.db.crypt12.
4. Uninstall WhatsApp from your phone (if you have one) and reinstall it by downloading the latest version via Google Play.
5. During the installation process, specify the previously used phone number,
6. In the Restore chat history window, click on Restore to import old chats from Whatsapp.

Using EaseUS Data Recovery Wizard to recover correspondence data

If backups were stored on a computer, any data recovery software will do. An example is EaseUS Data Recovery Wizard. Using the deep scan option, it is theoretically possible to restore backups. True, there is a chance of success only if the backups actually existed and little time has passed since they were deleted.

To restore correspondence:

1. Select the drive where the backups were stored;
2. Click Scan, wait until scanning is completed;
3. Sort files by their type;
4. Recover files to disk using the Recover command.

By the way, EaseUS Data Recovery Wizard has a free alternative - its functions are similar.

Using Undeleter to recover messages from your phone's memory

If a copy of the chats was stored in the internal memory of the device, try finding the files through . It scans the phone's memory and pulls out all the files it can access. For the program to work, you must activate root access (superuser rights).

Note. Some instructions say that through Undeleter you can find the history of Whatsapp calls. Actually this is not true. All the application can do is restore lost backup files deleted by the user.

Questions and answers

I couldn't recover my deleted Whatsapp chat on my phone, I didn't have a backup. I tried to restore using Recuva.

Answer. Backups could be stored on an SD card or in the internal memory of the device. In the second case, it is not Recuva that can help, but Undeleter.

Correspondence files can be restored only if you did not forcibly disable backup during the initial setup of the messenger.

I accidentally deleted the backup copy of my WhatsApp conversations. Important correspondence with important data was stored on it. The history is empty, no chat. Is it possible to somehow restore it?

Answer. Check the contents of your Google Drive trash: your Whatsapp backups may still be there. If the correspondence is not saved in the Google Drive cloud, look for a local file in your phone memory. Or ask the message recipient to forward the chat history to you.

How to recover correspondence and deleted messages on WhatsApp: we will give instructions for iPhone and Android phones, we will tell you how to return data and make backup copies. WhatsApp is one of the most popular applications, with the help of which more than 100 million users around the world communicate. For many smartphone owners, message history is very important. This article will tell you in secret how to recover correspondence or deleted messages on WhatsApp and quickly return lost information :-) .

How to recover deleted messages in Whatsapp on Android

Every day the program automatically creates backups on your mobile device. A special folder where the message history is stored is located on a MicroSD card or the internal memory of the smartphone.

So, to recover deleted WhatsApp correspondence on Android, you will need to uninstall the program and install it again on your phone. During installation, the application will offer to restore your message history. Remember that backups that are too old, unfortunately, cannot be restored.

It is important to know! Alas, on Android OS you can only recover messages from the last week; if you deleted them even a few days later and did not make a backup copy, then we inform you that it is lost forever.

If the words and emotions of your interlocutor, conveyed via text, are very important to you, create a backup of your messages. It is not hard:-). In the application, correspondence is saved using the “ Chat backup", which can be found in the section " Settings" That’s it, now you don’t have to worry about valuable information, it will be securely stored in the memory of your mobile device.

How to create backups to Google Drive

1. Open WhatsApp, go to Menu, then Settings

2. Go to chats and see the “Chat backup” section

3. Configure this function. You must have a Google account (if you don't have an account, click on "Add account" when prompted)

4. Choose the backup frequency to your taste

Is it possible to restore correspondence in Whatsapp? When you reinstall the application, a “Restore” button will appear, click on it and all your chats will be transferred to the new device.

How to recover WhatsApp correspondence on iPhone

It is very easy to restore WhatsApp correspondence after deletion on an iPhone; this is done using a backup copy of the data. All iPhone owners can take advantage of the WhatsApp iCloud backup feature, which makes it easy to save the information you need and get your message history back:

• The data transferred to the interlocutor (text, images) will be stored in your iCloud account.
• You can create a backup at any time: at lunch, on the subway, during a boring class. You will need to go to " Chat settings" and press " Create a copy».

So, if a failure occurs, you need to restore your iPhone from a backup copy - the official website of the American company describes in detail how to protect important data. As practice shows, it is better to use a special iCloud service, which allows you to automatically save all information.

1. Go to your phone's Settings. Then to iCloud.

2. Click iCloud and log into your account. Before this, you need to make sure that it is turned on and that you have access to the program.

3. Everything works, there is access. Go to the application and follow the steps: Settings - Chats and calls - Copy

4. You can enable automatic saving 5. To restore correspondence, you need to reinstall Whatsapp and during installation, click “Restore from copy”

also look in the message archive:

Are messages and images stored on remote servers?

Many people are interested in whether correspondence is saved on remote servers of the company that invented and released the application. Unfortunately, the servers do not store data because users transmit billions of messages every month. That's why save information on your mobile device more often, create backup copies and be calm :-) .

Now you know how to save correspondence on different mobile devices. You will never lose warm words written by your girlfriend, or a declaration of love from a guy (nowadays it is easier for many to express sincere feelings through text, this is normal ;-)).

Our resource is dedicated to the popular application: it contains the most relevant and useful information for users who want to communicate without restrictions.

1. Regina 02/14/2019 at 17:31

   What if it doesn’t even let you log into the application? It says “recover chat history” and asks Should I start restoring? You click Start, it reaches 6-7% and crashes out of the Application. Is it possible to restore chats? Device - iPhone 6 ↓

2. Nina 01/07/2019 at 19:19

   Hello, I reinstalled WhatsApp but I couldn’t restore the correspondence, can you tell me how to do this step by step? ↓

3. Olga 12/06/2018 at 18:15

   Hello, I opened a correspondence with a person for the last 3.4 days, and found that some of my photos and his messages are missing, is it possible that he cleared the chat? And this was reflected in me through a partial lack of correspondence? ↓

4. Antonina 12/06/2018 at 13:04

   Good afternoon I accidentally clicked block in spam, correspondence, there was very important information left there for me, a backup copy was created after this happened! what to do! Help me please! ↓

5. Alexander 11/12/2018 at 10:23 pm

   Hello, I used a window phone, I want to switch to another device with Android, can I restore the backup that was on wp on Android? ↓

   1. Site administrator 11/13/2018 at 09:27

      Yes, on Android you can restore a backup copy of WhatsApp data that you previously created on Windows Phone. ↓

6. Marina 10.28.2018 at 02:03

   There was no free space on the phone, and the correspondence on WhatsApp for the last week was deleted. There are copies of all 7 days in the databases. Can I somehow add to the messages that are already in the chat those that have been deleted, while having a backup copy of these seven days? ↓

7. Ivan 09/11/2018 at 13:09

   Hello! Maybe this has already been asked, but I couldn’t find it and decided to ask this question: I have an iPhone. I want to replace it with Sony. Is it possible to transfer a WhatsApp story to another platform? As I understand it, different operating systems have their own characteristics in the same encryption. They say you can go from Android to iOS, but the other way around is not possible! Can anyone help me with this issue? Thanks in advance ↓

   1. Site administrator 09/11/2018 at 16:10

      Make a backup copy and when installing on Sony it will be transferred ↓

      1. iv 09.27.2018 at 12:09

         It’s impossible to transfer history from iPhone to Android without fooling people ↓

8. Anna 08/23/2018 at 12:28

   Since the evening of August 22, 2018, WhatsApp stopped working. When you try to open the application, a message is displayed that the application has stopped. What to do in such a situation? Please help me! ↓

   1. Site administration 08/29/2018 at 16:13

      ↓

9. Alina 07/29/2018 at 02:33

   Hello, I accidentally deleted an important chat. Then I went to Settings and clicked create a copy. Then I realized that I had made a mistake. I deleted the application and then restored it when I logged back into the application, but there was no chat. Can you tell me what can be done to restore the chat??? ↓

   1. Site administration 08/01/2018 at 15:58

      ↓

10. Denis 07/04/2018 at 10:10

    Good afternoon. How can I restore correspondence: I had a Windows Phone, but I bought another Android phone. I didn’t transfer anything specially (since there was no need). Now it is necessary to restore the correspondence of February March 2018. Is it possible? ↓

    1. Site administration 07/05/2018 at 16:01

       No, it’s unlikely, you should have initially made a backup copy and transferred it ↓

11. Snezhanna 04/18/2018 at 14:22

    Hello. Please tell me that icloud on the iPhone is registered to my boyfriend. But for some time I used the phone. At first, idrive was turned on and backup was allowed, but then I turned it all off. I want to know if WhatsApp correspondence was preserved on icloud while copying was allowed. and how he can read them. ↓

    1. Alexandra 07/25/2018 at 11:50

       Hello! Please tell me, I’m planning to buy a new iPhone and give the old iPhone to my brother. My icloud Drive is turned off, the backup copy is also turned off in WhatsApp. Is it possible that after my brother logs in to his account, there will still be correspondence with common contacts on WhatsApp? Will he be able to somehow recover my deleted WhatsApp correspondence? ↓

       1. Site administration 07/28/2018 at 16:56

          Correspondence with general contacts will not remain. ↓

12. Tina 03/30/2018 at 19:51

    Tell me, is it possible somehow to refuse, that is, to have the right of personal choice, from wais apa updates, they’re just boring, extra stress, because I’m not well versed in technical nuances and settings and this whole topic with updates is very annoying to me, especially in the most inopportune moment, when you need everything to be familiar and - suddenly WhatsApp closes the page with a requirement to scroll through the application, etc., at this moment you are under terrible stress, since you cannot use it when it is urgently needed and plus to this - they scare consequences of the update, suddenly I press the wrong settings button and lose the information of correspondence with files from the old WhatsApp number, the SIM card of which has not been used for a long time, since it was from another country. With these updates, not only me, many people are unhappy and stressed, is there an option to agree or disagree with the next WhatsApp update in general, and choose for the owner of the device when he wants to resolve this issue with the help of a specialist. Here is the next update announcement that has been appearing on the WhatsApp screen for the last 4 days and all 4 days I have been stressed. Every time there is a problem with proper data recovery, suddenly after a reboot it will once again ask for a code to send to the old SIM card, there is no SIM card, that’s why the developers are making unnecessary problems for people Thus. They can’t do something as basic as recovering correspondence files deleted a month or more ago, although the default back-up settings are every day. I don’t understand why it is impossible to restore any correspondence in the entire history of WhatsApp on a specific SIM number or a specific device. ↓

13. Olga 02/24/2018 at 19:02

    Hello. Is it possible to restore messages that were deleted after 5 minutes, and if this subscriber is included in blocked users! ↓

    1. Olga 02/24/2018 at 19:04

       And how can you recover these messages? Action steps? ↓

       1. Site administration 03/01/2018 at 15:58

          ↓

          1. Natalya 06/01/2018 at 14:30

             Hello. please tell me how to restore correspondence after a subscriber, out of ignorance, not only blocked, but also spam. After unlocking, I saw that everything had disappeared. Previously, when sending SMS, it was saved. ↓

             1. Site administration 06/03/2018 at 15:53

                you sent it to spam, thereby the messages were deleted

14. Ekaterina 02/19/2018 at 14:30

    Good afternoon In 2015 Scans of documents were sent to me via WhatsApp. In 2016, for certain reasons, I restored my iPhone. After which the Chat was restored (there is correspondence), but the texts of the documents (photos) are without text (like a blank sheet). How can I restore the text of document attachments (where can I find them)? Thank you ↓

    1. Site administration 02/21/2018 at 15:50

       Photos and all media files cannot be restored. Only correspondence. ↓

15. Alexey 02.12.2018 at 12:36

    I want to restore a backup copy of chats. Renamed the file in the internal memory to whatsapp/databases. But when restoring, it offers to restore from a file on the google server. How do I select a local copy on my phone? ↓

    1. Expert 02/13/2018 at 14:22

       Now you can only restore from Google Drive, and also link the card to it ↓

16. Max 02/10/2018 at 17:16

    Hello! I need your help! I bought a new phone, downloaded backup files from the old one (from the SD card), then deleted everything from the SD card. (The application was on the SD card) In the new phone, I installed WhatsApp in the phone’s memory, created a Databases folder in which I put the backups and launched WhatsApp (I didn’t change the number, the SIM card was new with the old number) As written in the instructions, WhatsApp should find existing backups on the phone and restore chats. In fact, after the first launch of WhatsApp, only one offer appears, to restore chats from Google Drive. (Whatsapp was not linked to Google) But it doesn’t offer me the option to restore chats from a backup located on the phone itself. I’ve been suffering for 3 days now, tell me what to do? ↓

    1. Expert 02/13/2018 at 14:27

       See my comment above! ↓

17. Natalya 02/08/2018 at 11:16

    Good afternoon I accidentally sent a message to a public group, then instead of clicking “Delete for everyone,” I clicked “Delete for myself.” Accordingly, the message remained in the general group and was deleted only from me. Can you please tell me how to delete a message from the general group now? Thank you in advance. ↓

    1. Site administration 02/09/2018 at 14:28

       No way, you had 7 minutes to do this ↓

       1. Natalya 02/22/2018 at 00:53

          Thanks for the answer. And for the future, what should have been done in these cherished 7 minutes?) ↓

18. Marina 02/04/2018 at 21:15

    Hello! I deleted my account and reinstalled WhatsApp, can I request details for the last 6 months? Will it display messages from chats? ↓

    1. Site administration 02/06/2018 at 15:44

       It’s unlikely that anything has been preserved, but you can try according to the instructions above. ↓

19. Nadezhda 02/02/2018 at 08:55

    Good afternoon I was cleaning my phone and accidentally deleted the folder with photos sent on WhatsApp, is there a chance to restore them by reinstalling WhatsApp, there are backups. It’s clear about chats, but it’s not written anywhere about media files:( ↓

    1. Site administration 02/03/2018 at 15:39

       Only messages are saved, media files are not. ↓

20. Katya08 01/28/2018 at 02:37

    I didn’t press anything on WhatsApp, but when I picked up the phone I saw that there was a backup in progress? How do I understand this? I could have been “hacked and someone else made a copy?” I got scared and deleted WhatsApp. ↓

    1. Site administration 01/29/2018 at 15:14

       Perhaps you have auto-update installed, and the phone downloaded the updates and decided to make a copy ↓

21. Lena 01/22/2018 at 11:00

    My boyfriend wants to restore my messages, I deleted everything from my iPhone, I never made backups, can he restore my WhatsApp messages? And if he has my SIM without a phone, is it possible to restore it? ↓

    1. Site administrator 01/25/2018 at 14:35

       No, under such conditions recovery is impossible ↓

22. Mikhail 01/15/2018 at 03:02

    Please tell me, my wife deleted her WhatsApp correspondence with one person on the day she corresponded, can I restore this deleted correspondence and how? without any problems, I have access to her phone... Three days have passed since the correspondence. ↓

    1. Site administrator 01/17/2018 at 14:30

       Look - if it was made and exists after correspondence, but there is no new copy, then yes. ↓

23. Olga 01/06/2018 at 13:17

    Hello! I didn’t know that not everything is so simple with WhatsApp. I decided to install WhatsApp on my tablet with the same account as on my phone. Now on the phone when you open WhatsApp, a message appears that “your phone number is no longer registered on this device...”. Asks for confirmation. At the same time, when installed on the tablet, neither correspondence nor anything was pulled up. What should I do? How to leave an account on the phone and leave all the correspondence, I didn’t have time to upload the received photos in it, I’m afraid they will get lost..... until I confirmed it on the phone... I already deleted the application on the tablet.... ↓

    1. Site administrator 01/09/2018 at 15:15

       Look at the article: http://site/kak-zagruzit-na-planshet.html ↓

24. Vlad 12/04/2017 at 18:44

    Hello. Is it possible to make sure that all WhatsApp correspondence is automatically saved to some file, regardless of whether it is deleted immediately after reading or deleted a day later? ↓

    1. Site administrator 12/06/2017 at 15:34

       No. ↓

25. Sasha 12/02/2017 at 16:21

    Good afternoon, please tell me how to restore WhatsApp messages from a Google disk backup. The SIM card is blocked and the number cannot be restored. There is no way to order a SIM card with the required number. How can I retrieve this correspondence? We need your qualified help, I’m sure there is such a possibility. ↓

26. Marat 11/25/2017 at 01:02

    Good day, my wife’s phone broke down and her old WhatsApp was still there, she didn’t make a backup copy in Google Drive then, can she restore her old chats using files in the Databases folder??? Thank you ↓

    1. Site administrator 11/26/2017 at 11:24 am

       Good afternoon Yes, you need to transfer this folder to a new smartphone. ↓

27. Stanislav 11/14/2017 at 15:18

    Good afternoon. I did as written (rename the found file from msgstore-YYYY-MM-DD.1.db.crypt12 to msgstore.db.crypt12). Instead of restoring correspondence, on the contrary, messages for the specified period disappeared. Please tell me how to restore? ↓

28. Elena 06.11.2017 at 18:28

    Hello! Tell me, I cleaned WhatsApp and when I selected the folders that I needed, it deleted everything. Requested a phone number and asked to continue doubling. I answered yes! I tried to restore, but my iCloud was turned off, I didn’t make a backup copy. If I even have a chance to restore everything? At least for the last six months? ↓

    1. Site administrator 08.11.2017 at 15:06

       Good afternoon No, if there are no backups ↓

29. Maxim 03.11.2017 at 13:14

    One contact and correspondence with him from WhatsApp disappeared, I didn’t erase anything myself. how did this happen? and can it be returned? I didn’t make a copy, it disappeared 2 months ago. ↓

    1. Site administrator 04.11.2017 at 15:27

       Good afternoon. Perhaps you cleaned the memory on your phone? They couldn’t leave on their own ↓

       1. Maxim 11/10/2017 at 16:00

          thanks for the answer, ↓

30. Vadim 10.24.2017 at 16:40

    Good afternoon Do Icloud backups retain messages that were deleted before archiving? ↓

    1. Site administration 10.27.2017 at 16:26

       Good afternoon. No. ↓

31. Anatoly 10/16/2017 at 23:48

    Hello! I changed my phone number, but I didn’t delete all the chat messages. The old phone ended up in the possession of another person. Can he read my correspondence and what can I do to prevent this? ↓

    1. Site administration 10/16/2017 at 15:32

       Good afternoon. if you have access to that phone, you need to clear the chats. There is no other remote method. ↓

32. Tatyana 09.19.2017 at 14:27

    Good afternoon. I pulled out the SIM card from the old phone and logged into my account through the new phone, deleted it, and started a new one. Will the old correspondence be saved on that phone and will they be able to read it without a SIM card and number confirmation? ↓

    1. Site administration 09.21.2017 at 15:59

       Good afternoon If you haven't deleted the old application, they will be able to open the program at first. But then she herself will ask for confirmation. ↓

33. Alina 08/20/2017 at 18:36

    Hello! Is it possible to restore all correspondence from 2015? The phone number has changed, the phone number is the same. ↓

    1. Site administration 08/21/2017 at 16:19

       Good afternoon As the instructions say, you can, you just need backup copies. ↓

34. Maksat 06/03/2017 at 00:12

    Hello. How long does it take to recover messages from Google Drive? I've been trying to restore it for about an hour now. ↓

35. Olga 05/10/2017 at 11:06

    Good day, please help, if I don’t use my phone, Android, how long will messages be stored in backup? 1. If the Google account is inactive along with the phone 2 If the account is active, but the phone can no longer be used. Or are they never deleted from the backup at all???? Thank you ↓

    1. Marina 05/13/2017 at 09:29

       Olga, as I understand it, they are stored there if you don’t delete anything. And if you install an application on your phone with an account containing a backup copy, it will offer to restore it. ↓

36. Arzu 05/09/2017 at 08:20

    The phone was buggy yesterday and after that WhatsApp took and deleted all the messages, but I made a backup copy in April, took and deleted WhatsApp in the hope of restoring everything from the copy, but this bastard doesn’t find the backup files and doesn’t want to restore ((Please, whoever had such a problem, please respond(( ↓

37. Joy 04/12/2017 at 14:32

    I REALLY PLEASE HELP!!! NO ONE CAN ANSWER THIS QUESTION, THE LAST HOPE IS ON YOU. Hello. I have a non-standard question: I never had WhatsApp on my phone, since the phone was old and the Internet was not activated on it. Simply N72. I still wanted to understand what this vaunted WhatsApp of yours is. I heard that there was an option that could be downloaded using an emulator, I was delighted, and did so. On the desktop it didn’t really work for me, the computer began to glitch, apparently there was a conflict between Android and Windows, I don’t know (((started cutting off , I had to delete WhatsApp along with Bluestax. Time passed, I was drawn to Whatsapp again, I decided to download the program onto the computer again, yes, everything was according to the same scheme, first Bluestax, then WhatsApp itself. I discovered that the contacts that were there were saved , but there is no correspondence((((. Some more time passed and the computer again began to glitch and cut off out of the blue until it broke. I had to delete the program, etc. Now to the topic itself - I finally bought an iPhone. I want to download WhatsApp, BUT, I’m very afraid that when I download it again, the correspondence will be lost again, but it’s extremely important to me, it’s just vital. What and how can I do so that when I install WhatsApp on a new device (the same number), the CORRESPONDENCE IS STILL PRESENT. I’M REALLY WAITING FOR A RESPONSE. THANK YOU. ↓

    1. Griga 04/15/2017 at 14:11

       If, when installing the program on a new phone, it does not ask you to restore the previous version, then I think there is no way to restore it. But if you made a backup, or find a bluestacks folder on your computer with a copy of the correspondence, you're in luck. And as we wrote earlier, try doing on your phone “Install a file manager, use it to go to /sdcard/WhatsApp/Databases. If the necessary files are not there, look not only at the sdcard, but also at the main and internal memory of the phone. Rename the found file from from msgstore-YYYY-MM-DD.1.db.crypt12 to msgstore.db.crypt12. Also see earlier crypt9 and 10 protocols." ↓

38. Valery 02/21/2017 at 00:23

    I bought a new phone, gave the old one to a friend, and naturally took the SIM card. He says that he receives my correspondence, can this be? And he could log into my WhatsApp with a new SIM card? ↓

    1. Indris 03/14/2017 at 20:27

       And you changed your WhatsApp number. It is not enough to remove the SIM card. ↓

39. Masha 02/06/2017 at 00:13

    For the last couple of days, both incoming and outgoing messages in chats have ceased to be stored. I didn't change the settings. When a message arrives in the messenger, it is displayed on the screen. I go to read it, but there is no message. In the list of chats, the first word of a new message is visible. There is no message in the chat itself. what does it mean? ↓

    1. Luda 02/07/2017 at 12:49

       Perhaps there is some kind of bug, maybe the phone does not have enough memory, look at the storage ↓

40. Khairi 01/10/2017 at 11:38

    Hello, I accidentally deleted all my correspondence, I wanted to clear the cache on my phone and noticed that I had deleted all my correspondence and the backup copy. And the confirmation code did not come to me due to the fact that my SIM card does not work in roaming. Please help me restore my correspondence... ↓

    1. Lyusya 01/11/2017 at 12:50

       Hello. If you have not deleted correspondence in the application, if the application itself has not been deleted, then make new backup copies. If you deleted both the application and copies from your phone, then nothing can be done. ↓

41. Alexey 12/29/2016 at 10:36

    Who can restore WhatsApp correspondence for August-September 2016, data on numbers is available, the correspondence itself is deleted ↓

    1. Nika 12/30/2016 at 1:15 pm

       Only you can restore correspondence from your phone. It is stored on the device itself. ↓

42. Daria 12/20/2016 at 12:44 pm

    Good afternoon! Is it possible to restore messages if there was no backup copy either on the computer or in iCloud? ↓

    1. Snezhana 01/09/2017 at 14:42

       You can, if enough time has passed for a copy to be created automatically. It is created every day at 3 am. Such a copy can be found in the phone memory. Install the file manager, use it to go to /sdcard/WhatsApp/Databases. If the necessary files are not there, look not only at the sdcard, but also at the main and internal memory of the phone. Rename the found file from msgstore-YYYY-MM-DD.1.db.crypt12 to msgstore.db.crypt12. Also look at the earlier protocols crypt9 and 10. Then reinstall the application and click "Restore" at startup. If you deleted messages immediately after reading them or on the same day, then the backup copy was not saved and it is impossible to restore them. ↓

43. Olga 12/09/2016 at 11:47

    Hello. Please tell me what needs to be done so that WhatsApp messages arrive on time so that the other person receives my messages without delay. The phone itself cleared the memory, I wanted to restore all the correspondence, I deleted WhatsApp and installed it on the phone again, but after downloading and installing WhatsApp on the phone, messages began to arrive late, or I send my messages to another person, also late or does not receive my messages at all . ↓

    1. Nike 12/21/2016 at 12:59 pm

       Hello. Perhaps it's something to do with the Internet. Are messages not sent very well in other messengers either? ↓

44. Alina 12/05/2016 at 04:54

    Hello, I want to restore deleted correspondence, but this phone on which WhatsApp is registered currently does not have a SIM card, I found out how to do it on the Internet, went where it was indicated, changed the name of each file and saved it, then deleted the application through the market, installed it again when I started WhatsApp, entered the previous ones the number that was there is now sent a code that needs to be entered, but I don’t have the opportunity since I don’t have this SIM card anymore, help me how can I now open WhatsApp with this number, I really need this correspondence ↓

    1. Lesya 12/05/2016 at 14:43

       Ask to restore the number, buy a SIM card with that number and try to access WhatsApp from this SIM card. ↓

45. Lena 12/02/2016 at 11:03

    Help, I need urgent help, I accidentally deleted a WhatsApp SMS from my husband’s phone, how to quickly restore it so that he doesn’t notice and quickly while he doesn’t see it, save him, he’ll kill him ↓

    1. A.S. 12/05/2016 at 15:56

       Try installing a file manager on his phone, use it to go to /sdcard/WhatsApp/Databases. If the necessary files are not there, look not only at the sdcard, but also at the main and internal memory of the phone. Rename the found file from msgstore-YYYY-MM-DD.1.db.crypt12 to msgstore.db.crypt12. Also look at the earlier protocols crypt9 and 10. Then reinstall the application and click "Restore" at startup. But this will only work if an automatic backup has already been created by then. ↓

46. Lisa 12/01/2016 at 19:41

    Hello. Is it possible to restore myself (to Android) in a chat created by me? I left there, is it possible to return? or just delete the entire chat and create a new one? ↓

    1. Pitt 12/05/2016 at 15:53

       Hello! Someone from the chat can add you. ↓

47. Zhanna 11/30/2016 at 2:14 pm

    Good afternoon! If I gave the iPhone to another person, before that it was cleaned in the connection, can the person restore my Viber and Whatsapp? thank you ↓

    1. Zorg 12/01/2016 at 14:57

       Good afternoon. If this person uses another SIM card, then he cannot. ↓

48. Anna 11/14/2016 at 9:28 pm
    1. Otov 11/16/2016 at 16:28

       no, only text messages are copied there. Remove a person from your contacts list? If you corresponded with him, then he also saves a version of the correspondence and yes, he can make a backup copy. ↓

49. Julia 10.21.2016 at 23:54

    Hello! Accidentally pulled to the left and the messages went into the archive. Now this dialog is no longer in the list. Where did it go and how to get it back? ↓

    1. Stanislava 10.26.2016 at 15:49

       Install the file manager, use it to go to /sdcard/WhatsApp/Databases. If the necessary files are not there, look not only at the sdcard, but also at the main and internal memory of the phone. Rename the found file from msgstore-YYYY-MM-DD.1.db.crypt12 to msgstore.db.crypt12. Also look at the earlier protocols crypt9 and 10. Then reinstall the application and click "Restore" at startup. ↓

50. Yana 10/19/2016 at 07:36 pm

    Good evening, I have the following question: when I changed my phone, I downloaded WhatsApp, but the problem is that when I try to restore the data, it fails, but before deleting, I made a backup copy of the messages, but if it fails, it asks me to skip this step, but at the same time I will lose all the data that I had on WhatsApp, they are simply very necessary, is it possible to restore them somehow?? ↓

    1. Stanislav 10/28/2016 at 11:02

       Hello! You can skip this step and then try to restore it using a file manager, but it’s not guaranteed that it will work. Install the file manager, use it to go to /sdcard/WhatsApp/Databases. If the necessary files are not there, look not only at the sdcard, but also at the main and internal memory of the phone. Rename the found file from msgstore-YYYY-MM-DD.1.db.crypt12 to msgstore.db.crypt12. Also look at the earlier protocols crypt9 and 10. Then reinstall the application and click "Restore" at startup. ↓

51. Boo 10/18/2016 at 2:09 pm

    Good afternoon. I had whatsapp synchronized with safari browser. The computer crashed and I had to tear down the entire system and reinstall it again. Now, of course, Safari requires you to resynchronize the QR code. There is no access to the phone, but there are all the files saved from the old system. I’m interested in which folder exactly the information about synchronizing whatsapp with the browser is stored ↓

    1. Antonina 10/19/2016 at 10:38

       Please contact support [email protected] ↓

52. Igor 10/17/2016 at 15:25

    I bought a new phone, installed WhatsApp on it and logged in with my account. The old phone was turned off and put on the shelf. Now I need some messages from old correspondence. Same account on the old phone. What is the easiest way for me to transfer all old messages from my old phone to my new one? ↓

    1. Olesya 10/19/2016 at 10:49

       You can export old correspondence from your phone to your email. This function is in the menu: chat - additional (...) - send by mail ↓

       1. Igor 10.24.2016 at 15:59

          Olesya. I'm afraid that as soon as I enter my password into my account, watsap will sync and delete old chats. ↓

53. Alena 09.25.2016 at 19:07

    A friend deleted WhatsApp from her tablet, and at that time, without knowing it, I sent her messages. One checkmark appears (message delivered to the server). Two months later, she installed WhatsApp on her tablet again. She is online and I can see her status (that is, I am not blocked), but old messages still have one checkmark, that is, the messages were not delivered. Why is that? Reply ↓

The material will be relevant in cases where the user accidentally deleted the chat with correspondence. The following will provide detailed step-by-step instructions that will allow you to recover deleted information, as well as solve problems with errors that arise during this operation.

Whatsapp is one of the popular and functional free messengers designed to transfer text information between users. The application has been ported to many platforms: Android, iOS, Windows Phone, Symbian, Nokia S40 and Windows OS. The messenger's audience numbers more than 1 billion users.

In addition to text messages, the program allows you to exchange multimedia files, pictures, video and audio. Therefore, many people have a need to recover deleted messages on WhatsApp, because... They can store important information; the messenger offers users a similar function. Restore can be performed on your phone, tablet, and computer.

Where is the correspondence stored?

Whatsapp developers have provided the ability to save correspondence in cloud storage, for owners of Android devices - Google Drive, for devices running iOS - iCloud. In this case it is allowed backup option data directly from the application. Also, correspondence is automatically saved on an SD drive in a special folder.

How to recover deleted messages or chat

For Android users, the messenger creates backup copies of messages and moves them to cloud storage - Google Drive. It should be noted that virtual chats are stored for no more than 7 days, after which they are automatically deleted.

How to save correspondence automatically

Before you begin recovery, you must enable the " Automatic copy»:

Restoring correspondence after deletion

Recovering from Google Drive:

Let's look at the recovery method for iOS:

• First, you need to check whether backup to the cloud is allowed: open the “Settings”, “Chat” and “Copy” menu;
• if copying is allowed, you must delete the application and download it again from the App Store;
• after removal, install the messenger and confirm the phone number;
• the program will offer perform recovery text documents, then follow the system prompts.

Restoring from a local copy

Local copy means storing information in the device’s memory. It can be carried out not only by default (at 2 am), but also at any time of the day.

Virtual implies storing information on cloud services. First of all, it is required to transfer information from one device to another. It also helps in case of damage to the external drive, when restoration from a copy is impossible.

Saving a copy of chats

Create a local copy:

Create a virtual copy:

• launch the messenger;
• go to " Settings»;
• select the account that will be used to save information;
• set the time period when the backup will be created.

A local copy is saved on the phone in the folder " Databases", and the file itself is called "msgstore". It represents the data recorded during the backup. It can be opened on a computer, for this you will need a special utility, it is most preferable to use “Hetman”.

There are several items in the "Databases" folder named "msgstore":

• "msgstore.db.crypt12". The file contains last changes, recorded during the backup process;
• "msgstore-2018-08-04.1.db.crypt12." Represents copies of data on the last date.

Important! This file can be present on the external drive and on the internal one. If the card is not in the device, the folder will be located on the internal storage.

Recovering from a local copy on Android

To restore correspondence on WhatsApp, you must do the following:

Restoring from a copy on iOS

In this case, it is assumed that a backup was created using iTunes. The function is only available if the user has applied automatic synchronization between iPhone and iTunes. Thus, when you connect your smartphone to a PC and synchronize with the application, a backup copy of the data of all applications, including Whatsapp correspondence, will appear on the device’s disk.

The process for recovering deleted messages is as follows:

• connect the smartphone to the PC via USB;
• iTunes will automatically launch if the user has applied synchronization;
• then click on the icon with the image of the iPhone and in the window that appears, select “ Restore from backup».

Uninstalling an application or clearing the memory card

There are situations when the drive is formatted and there are no local copies, then you need to use third-party software. In order to restore chains of chats and messages as a result of deleting applications or formatting a memory card, you will need the “Hetman” utility.

• download and install the program by clicking on the link above;
• connect the smartphone to the PC via a USB cable;
• launch the program and in the navigation window go to the memory card, look for the folder “ Databases» (Whatsapp/Databases);
• then at the top of the program on the toolbar select “ Restore»;
• the program will automatically return the deleted files to the folder.

After the programs have recovered the deleted files, you need to return the correspondence using the instructions given above - “Recovering from a local copy.”

It is worth noting that not all recovered messages may be readable. If there are unreadable characters instead of the Cyrillic alphabet, then most likely there was a data reading error, as a result of which the information was distorted.

Moving correspondence between devices

If the user has replaced the old device with a new one, then you can try to transfer data between them.

Instructions:

• install the messenger on a new device;
• during installation you are required to enter the phone number associated with your Whatsapp profile;
• then on the old device go to the “Databases” folder and copy the files located in this directory to the new device;
• After that, we restore deleted messages.

Deleted media files and attachments

Messenger allows you to save only text messages. But often various multimedia files are sent in messages, which are the reason for restoring the correspondence. There is a way to return such information.

All multimedia files received in messages are saved as copies on the device itself in the “ Whatsapp/Media" If the user deletes the correspondence, then the objects located in this folder are also deleted. But there is some peculiarity: if the user deleted the chat thread, but the messenger was not closed, the data is still in the desired folder.

Instructions:

• minimize the messenger and connect the gadget to a personal computer;
• We find the corresponding folder and the desired object contained in it, copy the data to the PC.

Instructions when the chat is deleted and the messenger is closed:

Viewing Log Files

If the user has backed up data to a personal computer, a file with the *.Log extension will be saved on the disk. If for some reason it was not possible to return the correspondence via a copy, you can open the item using a text editor - Notepad or Notepad.

This method has the advantage that in most cases, correspondence saved in such a file is readable. There are practically no distortions of information.

Path to the directory containing Log files: " C:/Program Files/Whatsapp/Backup».

Chat archiving feature

This option is designed to hide correspondence from the device screen and access it at any convenient time. The purpose of archiving is to organize order between group and individual chats.

How to archive a chat

We perform archiving:

How to view the archive

The archive can be viewed as follows:

• in the main window of the messenger, go to the “Chat” screen;
• Scroll the list and click " Archived»;
• select the desired object;
• in the top menu tap " Unzip».

The chat will appear as soon as a new message arrives.

What to do if it is impossible to restore the copy

In the process of recovering deleted SMS, failures and errors are possible; below is a list of recommendations that will allow you to fix problems:

• checking network access speed. To return a copy from cloud storage, it is recommended to use a wireless connection;
• unsuitable operating system version. Older versions of Android do not have functionality that allows you to return information from Whatsapp;
• faulty memory card. In most cases, it is the source of errors and failures; if the file system is damaged, it is impossible to perform a backup.

Modern communication often comes down to correspondence on the World Wide Web. Social networks and various programs help people talk to each other without leaving home and without interrupting their usual activities. WhatsApp has become very widespread. This messenger is in great demand. Of course, all dialogues conducted with its help are saved. But sometimes you have to get rid of certain messages. After which you often need to think about how to restore correspondence on WhatsApp. We will have to solve this problem later in the article.

Is there a chance

Yes, there is such a chance. But you'll have to resort to some tricks. Situations can be different, so recovery also involves several different methods of solving the problem. So how to get back conversations that were previously deleted from WhatsApp?

Removal and reinstallation

The first technique works well when it comes to an accidentally deleted chat. In such a case, you can return the dialogue by reinstalling the corresponding application.

Therefore, when deciding how to restore correspondence in WhatsApp in this case, the user must:

1. Turn on your smartphone.
2. Go to the "Settings" of your mobile device (you will need to contact the "Application Manager" service).
3. Select WhatsApp from the list.
4. Click on "Delete".
5. Install the program again.
6. Confirm the number.

A message appears indicating that a chat backup has been detected. You need to click on the "Restore" button. After this, all conversations with users will be returned. This is the first answer to the question of how to restore correspondence on WhatsApp.

Old copies

But there are other techniques that can help bring your idea to life. Whether it is possible to restore correspondence on WhatsApp, the user can decide in several ways. And he must choose the appropriate algorithm of action on his own.

The previously suggested trick suggests restoring the last backup of your chats. But sometimes it happens that a person needs older correspondence. Luckily, you can return it too! How exactly? It is enough to use the following algorithm of actions:

1. Delete WhatsApp. How to do this has been discussed before.
2. Install and launch any file manager on your mobile device.
3. Go to the folder located at: sdcard/WhatsApp/Databases. The document can be on the memory card or just on the phone.
4. Select a file that is suitable for restoring correspondence.
5. Change the document name to "msgstore.crypt8".
6. Install a previously deleted messenger.
7. Upon startup, a message will appear indicating that a backup copy of your data has been detected. You need to click on the “Restore” button and wait for the process to complete.

This is another method that helps you deal with WhatsApp data recovery. From now on, it’s clear how to restore correspondence on WhatsApp. There is just one more point that will have to be taken into account in advance.

Preparation in advance

It's about creating a backup copy of your data. If a person is wondering how to restore correspondence on WhatsApp, he needs to make a document in advance that will be used in the future. Otherwise, the correspondence is deleted once and for all. This means that it will not be possible to restore it.

Back up files are created without much difficulty. To do this, you must follow a certain sequence of actions. Namely:

1. Launch your phone and WhatsApp.
2. Open application settings.
3. Select the "Chat Settings" menu item.
4. Click on the "Backup" function.
5. Wait a few minutes.

It is recommended to regularly carry out the previously described procedure. Then you won’t have to think too much about how to restore correspondence on WhatsApp after deletion. According to the previously described algorithms, the task is implemented without difficulty.

Accordingly, if there are no backup copies of the data, you don’t even have to try to recover the lost data. As has already been said, there is no way to return them under such circumstances.

So, let's repeat how to restore correspondence on WhatsApp after deletion. The procedure is as follows:

• to create a backup copy of data (the process is carried out in advance);
• uninstalling WhatsApp and reinstalling the application;
• selecting the "Restore" command when starting the program for the first time.

. The WhatsApp messenger is very popular among mobile device users because it can be used to make calls around the world, send messages, pictures, audio or video files. Of course, it is impossible to store all your correspondence, and we delete all unnecessary messages. But what if something important was accidentally deleted? There is a way out and today we will talk about how to restore WhatsApp on Android.

First, a few words about the mechanism of the procedure that we will talk about. To save any important fragments of correspondence on WhatsApp, you can use your email. This is quite simple, but this method will only allow you to archive the necessary data, you can return to it and re-read it when needed, but you will not be able to use the chat in the future.

So what should we do. We go to WhatsApp, find the desired chat, call up the menu (basically, these are three vertical dots in the upper right corner of the display). In the list of possible actions that opens, click “ more" and select " Send chat by mail". Next, we decide whether we need media files or just text, and click the appropriate button:

After that, in the field that opens, enter your email address and fill in the field “ To whom". Confirm the action with the “ Ready" (May be " OK"). That's all, a copy of the required message will be in the form of a file in our mail, which can be printed if necessary. This method can be used on absolutely any device, regardless of model or operating system.

Most smartphone models have standard tools that allow you to revive a lost conversation. It is important to consider here that restoration is only possible on the device from which the chat was deleted. The fact is that the application saves all correspondence automatically every day and it will be saved on the SD card for seven days, this is the period we need to meet if we need to recover deleted data, otherwise it will be lost forever.

What do we need to do in this case. First, delete the application itself. To do this via " Settings"go to the section " Applications", find and open " whatsapp". After this, press the button “ Delete"and confirm the action:

Open " Conductor" (on some devices it may be " Dispatcher"), activate the field " External memory" (or " SD card") and find the folder " whatsapp«:

It will contain another folder - “ Databases“We open it. Here we will see seven files that store chats for the specified dates, and the eighth is “ msgstore.db.“, in which the current story is located, select it with a checkmark and press the menu button (these are, as a rule, three dots located vertically on the right, at the top of the screen). From the proposed actions, select “ Rename«:

Now we need to add any letter or number to the file name (1 in the screenshot) and confirm our action with the “ OK". This is done to save the current database. Next, we go back and check the file with the date that we will restore, call up the menu again and also click “ Rename«:

Here you need to remove all date data, leaving only the main part of the name ( msgstore.db.crypt8), as indicated in the first fragment of the screenshot. Then install again whatsapp(either from Google Play or from a trusted source). We open the application and see that a message appears about a backup found, the program will offer to restore it, we agree:

That's all, actually. Now you know exactly how to restore WhatsApp on Android.